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Surpad4.0 Cannot search receiver hotspot

Date：2020-12-02

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There are three methods to try when receiver hotspot cannot be detected:

1.       Device->device settings, make sure the Wi-Fi is enabled


2.       Check the working mode: If the datalink is “Device Internet”, and “network mode” is “Wi-Fi”, please change the “network mode” to “GPRS” and wait for 1~2 minutes or restart receiver. When using Wi-Fi, receiver will switch to client mode, so you cannot find its hotspot.


3.       If both ways not work. You may need to restore factory setting from communication->debug page. Follow the steps as below pictures and then restart receiver.

     

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